- Courses conducted around the World -
       - World's first professional coach training course -since 1994 -
 

 
 

Contents: coaching course, business coaching, executive coaching
 

 
    



                  Campus or Online Program
                 -Course Content 
>See Below Page

 

 

                   .


 
     "
To be the Best You Have to Learn from the Best....
    
-
Any institution is as good as the quality of its teachers; the theories, research and writings its
      academics have developed; its ability to not only disseminate knowledge but also to create it;
      its Internationalism and finally its contribution to the better management of the society. The
      Behavioral Coaching Institute's international Coaching School is the leading coaching school
      by  far." 
     
ICAA -Centre for International Education, Annual Report. 2008  ..coaching course.

    " The Institute's Certification Course is consistently rated one of the world's best coaching skills
      programs... For over a decade her Institute has trained and equipped enterprising professionals to
      build their own profitable business coaching practice or excel as an internal organizational
      coach."
 
  - Entrepreneur Magazine 
-Coaching Course

 
g course testimonials:
               Points of Distinction

        First, some important success stories and testimonials from a few of the
            Institute's elite
1,500 plus graduates from over 50 countries

 

Note: The Institute can confirm that our course has been undertaken by: members of numerous state and regional governments and various government departments (eg; the Education and Defence Departments) within the the US Government, Singaporean Government, Australian Government, UK Government, Canadian Government, Hong Kong Government -plus some of the world's leading organizations, such as: Toyota, Daimler Chrysler, Lloyds Bank, the Bank of New York, Mt Sinai Hospital, University Hospital Birmingham, Sony and Vodafone etc. 

The Institute's respect for the values of education, personal responsibility and accountability to clients is recognised world-wide as setting the standard for integrity and quality in professional coach training. Although strict rules of confidentiality prevent our Institute from providing client contact details,
the below individuals have given the go-ahead to use their testimonials to document their course experiences and the return on their investment.

.

 

“As a high level Coaching Course, I found the in-house CMC workshop to be head-and-shoulders above the rest. The Facilitator’s ability to translate the abstract into the concrete was outstanding. There is no question that the ROI of this time spent will be exceptional. Great job”.  - Dr T. Thomas (Senior Manager. Daimler Chrysler -Services Academy)

 

"Valuable training, full of information, very well documented and also suitable for experienced coaches. The personalized course format and the accelerated learning approach permits quick assimilation of a large mass of knowledge. I highly recommend this credentialing course." -Helene Aubry, Director, Switzerland Institute of Coaching, Geneva.

 


"Skilled coaching professionals are in huge demand worldwide and the Institute's internationally-recognized certification is like having a ticket to travel. My international practice's billings have significantly increased in size since my staff and I were personally mentored by your Institutes Faculty." B. Glasson (Exec. Coach. New England)

 

"Having access to the greatest thought leaders in behavioral-based coaching was priceless! Thank you. The mentoring and the workshop has been a valuable experience for me.  I have learnt a great deal from your expert facilitators as well as from using your invaluable tools and resources. The high calibre people in the course also added to the knowledge I gained." C. Lee. (Training Manager. Hong Kong Government Secretariat)

 

"I've participated in a two year university coach training course and regardless of the convincing academic sales pitch, it turned out to be just another lightweight introduction to the coaching basics. I could have saved lots of time and money if I had only found your select course first. Congratulations on designing the ultimate coach skills training program. Your tailor fitted, world class course provided me the specific coaching tools and techniques and practice know-how I needed to become the qualified and prepared coach my clients expect." J. Burke (Life and Business Coach. NY.) 

 

"Better skills equals better jobs. So it was invaluable having the industry leader in Organizational Coaching provide me with the highest level of skills transfer. Fantastic! Very hands on - real world value".  Frank Goss, (Frank Goss and Associates. MD.)

 

"This affordable, unique course provided me the insight, resources and confidence to overcome my fears and ‘get out there’ and build my coaching practice and take charge of my professional life” -W. Miller (Exec. Coach. Sydney)

 

"One of the reasons I applied for a tailored-made, in-house course was to decide if a large-scale executive coaching program would best benefit my organization and, if so, what I would specifically need to successfully establish and manage it. During the detailed course and the follow-up phone conversations, my new coaches were guided to find all the right answers and resources we required...”  
- J. Prentice.
( HR Manager, ICI International)

 

“The workshop has provided us with the tools to enable us to revolutionize our coaching methods and help us add further value to our clients and exceed their expectations”. -Guy Innes (L. J. Hooker Real Estate -National Sales Coach)

 

   

"Our 2 year old coaching program was producing enough positive results to encourage us to go to the next step and seek out your Institute's faculty. By undertaking the 'hands-on' course under the expert guidance of your expert facilitation staff, we are now producing industry best-standard results and a have begun rolling-out the program to other departments.”
- M Petersen.
(L&D Director, Harrods I T.)

 

"I was a little apprehensive at first about spending four days in a row in such an advanced course. However, much to my delight, it was both highly enjoyable, informative and paced to match my needs. Your facilitators knowledge and insight is incredible as well as practical.  I feel well prepared to face any business coaching situation with confidence."  L.Mitchell. (Michigan Business Coach)

 

"I had been researching a number of coaching programs before I was referred to your Institute by an associate of mine. My friend told me this was the best workshop she had ever been through and highly recommended it to me. I applied and was fortunate enough to be invited into the tailor-made program, but I was still a bit sceptical.  Five months later - here's my feedback:  This program has exceeded my expectations on all levels. Thanks for the amazing amount of resources I received to make me marketable and extremely valuable to my clients.  My revenue has gone from $1,600.00 per month to $8,000.00 this month and still counting. This has occurred in about five months since I undertook your course and is directly attributed to you. After many years in the corporate world, I am finally happy - as I am utilizing my unique gifts and skills to make a difference and being rewarded."
 
P. Lee. (South-east Asian Business Coach)

 

"The program exceeded my expectations! Your facilitators are excellent at creating a personalized environment conductive to learning!  I also like the alumni-network concept, the opportunity to network with like-minded practitioners and to be provided updated coaching data." Dianne Fountain, (The Fountain Group, Inc. UK)

 

"It was wonderful to find a certification program that was tailored to meet my needs. If you are not sure how to market yourself, the workshop will also help you uncover your niche. Whether you are new to the field or a long-time practitioner, this special course will provide a wealth of information, skills, tools and resources that would take years to accumulate. I now feel well equipped to apply them and provide my clients with first-class coaching." L.Prusso. (Pennsylvanian Coaching)

 

"Working with the Institute's facilitators has been a pleasure and ease. The course provided the structure to take my already successful coaching practice to yet another level. " W.Williams. (CBA Business Development. Ontario. Canada)

 


"Your facilitators demonstrated a wealth of knowledge, were excellent model coaches and their access to the coaching community is extraordinary. It's awesome that we have the opportunity to be personally mentored by world experts in their field." L. F. Leong (Singaporean Consultant)

 


"Thank you for showing me how my professional experience and knowledge could successfully combine with new coaching skills. With this solid foundation I can now begin my new practice with confidence and focus."  K. Jaude. (D.C.Group. L.A)

 

"Helped me clarify the level of coach I want to be"   B. McKenzie. (Author: 'Mentoring for Women' and Australian Psychological Society -State Coordinator, IGCO-Coaching Psychology)

 

"The four days somehow flew by and the relaxed, conversational approach to the training made learning easy."  L. Cooper. (Director of Planning and Review, University of Technology)

 


I knew that my professional knowledge and experience were valuable commodities that could become the basis of a very successful Coaching business. The problem was, I didn't know how to take the next step and formalize my learning as a business coach nor how to market those skills or how much they were actually worth to my prospective clients. Your course resolved those problems, highlighted opportunities that I was not aware of and has enabled me to build a profitable and sustainable business”  L.  Moore.  (Small Business Development Coach. Ca.)  

 

"The workshop helped me distinguish my strengths and showed me what I have to work on. It also gave me a deeper insight into my personal self-limitations and what exactly I want to do in coaching." B. Turner. (Career Coaching, Germany)

 

"A challenging, stimulating program"   A. Jones.  (Lecturer, New England University) 

 


"Your mentorship has cleared away the hurdles in establishing my practice. There is a gold rush going on in the business coaching world but without your expert guidance I would never have seen the way. Thanks again"    R. Wise. (Exec.Coach.Sydney)

 


"Your faculty members are clearly some of the best minds in the coaching industry. This course helped me find my coaching specialty and provided me with the vital specialist business practice and behavioral coaching tools to succeed"   
D. Allen(Allen Mg't.UK

 


"Your course facilitator's humor combined with her down-to-earth style made the in-depth, challenging program  a wonderful, positive, learning experience. Thanks!"   F. Patton.  (L&D Corp. Director. N.Y.)

 


"Your knowledge and perspectives have helped me bring my existing coaching business to a more complete, professional level. I believe I can now offer a most professional service to even the most demanding clientele" 
R. Frank  (Biz. Coach, Vancouver, Canada)

 


"This has been without doubt the best, most practical and most beneficial learning experience I have had in years.  Anyone thinking of recreating their profession should consider attending this course. I was provided everything I needed to begin a coaching practice. Thanks everyone, for ensuring a great four days."  
D. William. (CEO of Lifelong Learning.) 

 

 
           
    -The Behavioral Coaching Institute (BCI) is the world's leading developer and supplier of evidence-based, industry-proven coaching knowledge / technology.

 
-Coaching Technology based on proven industry research and 
                       behavior change science:
 
What sets BCI apart from others is the depth and extent of behavioral scientific research on which our programs are based and the fact
that we continue to use the outcomes generated by our global corporate clients into our methodology and systems to refine and update our educational products and consultation services.

Foundered in 1998, BCI's research and innovations is recognized around the world and our Faculty staff are also internationally
recognized experts in the field of personal and professional development. For example; our Faculty members have published research
papers in multiple peer-reviewed journals and have presented at numerous international conferences.

 -More examples:
  • BCI was the world's first international professional coach training institution.
    The Behavioral Coaching Institute grew out of the establishment of the world's first course for psychologists to be trained as coaches (developed by Perry Zeus and presented by Dr Skiffington and Perry Zeus in the late 1990's).
  • Dr Skiffington's and Perry Zeus's best-selling, 'introductory-level' text books are printed in multiple languages around the world
    and are used by hundreds of government, private and business educational institutions as foundational course texts.
  • Zeus and Skiffington are the acknowledged world leaders in the development of workplace coaching models, tools and
    techniques with a psychological foundation and their methodology is taught in scores of universities around the globe.
  • BCI's corporate educational division provides validated, industry-proven best-practices, methodologies and processes to many
    of the world's leading organizations.
  • Perry Zeus (the Institute's founder) and Dr Skiffington (the Institute's founding Director of Education) have personally assisted
    many higher learning institutions / universities around the world develop coaching curricula.
  • In the last decade over 1,500 highly qualified professionals and several hundred of the world's leading companies, consulting
    and specialist coaching practices have acquired cutting-edge coaching knowledge and skills transfer via the Institute's
    Graduate School's invitational, advanced-level CMC course.

______________________________________________

 
 

   

 Graduate News
 
-Some recent Corporate Clients whose key staff completed the CMC Course include:
 
     

       

  

_________________________________________


 
  The tailored-made CMC Program (Campus or Online), for over a decade, has meet the need of busy industry professionals requiring professional coaching skills training at the highest level...

 -The CMC Program is a:
  • Compressed Advanced Course - Most lengthy (3 month to 2 year) coaching courses are simply too drawn-out and rudimentary for experienced professionals.
  • Business and Corporate Focused – Many coach training courses are overly broad, theoretical, fail to provide real business/corporate insights and perspectives or are focused on life coaching.
 
 

   A Typical Individual / Participant's Profile:

-Background: Over the last decade executive / business / organizational coaching has evolved from a positional, performance improvement tool to become an advanced, second-generation leadership development and organizational change platform. It follows that it is now the fastest growing practice area among Consultants, HR and L&D specialists worldwide.
-The Course:  An advanced, internationally-recognized, invitational coach training program for new and established practitioners in private practice or working inside organizations.
-The Credential:  The Certified Master Coach is recognized internationally as the highest level of evidence-based, business / executive / organizational coach training available.  
-The Participants: The CMC invitational Course is a custom-designed individual development program that attracts highly qualified and accomplished professionals who intend to:
  • Start their own coaching business
  • Add coaching services to an existing consulting practice
  • Provide world-best standard coaching within their organization
The Institute's Masters-level program is truly international with over 1,500 elite graduates from over 50 countries. The graduates are typically: experienced people developers who work in a range of business and not-for-profit industry sectors, have undertaken some basic-level coaching courses and possess significant professional experience in the domain area they wish to coach or are already coaching in. They are busy professionals who require a time efficient, personalized learning platform to acquire the highest level of skill development, methodology and tools that are supported by evidence, have a scientific basis, are accessible, deliver measurable sustainable results and are cost-effective.
 
100% Success Rate! 
The very few small group 'hands-on" courses that the Institute conducts each year are by invitation only. Each applicant must first meet a strict criteria of selection to work with the Institute's expert team of facilitators, their peer group and ultimately acquire the highest level of coach certification recognized by industry worldwide. As such, all of her graduates are already successful professionals who have a commercial opportunity to apply the advanced level of knowledge transfer and take their success to a higher level. As the Institute's course facilitator mentors each graduate (1-to-1) pre- and post-course they are also able to personally validate the professional levels of success each graduate achieves in their professional (internal or external) practice.
 


The State of Professional Coaching:    

As organizations are challenged by a changed economic landscape, latest research shows that coaching in organizations continues to be in strong demand:

Pricewaterhouse Coopers
recently completed the most comprehensive business analysis that exists of the "$us11 billion US self-improvement market". In the personal coaching marketplace (including corporate coaching) the industry-wide report findings include a forecast for continued substantial, specialist growth going towards 2012.
 

Cutting-edge coaching technology and solutions that are tied to business strategy and growth have become the just–in–time remedies for infusing innovation, positive energy, creativity and sustainable bottom line results into organizations. One of the major issues today for organizations is how to best design and scale their leadership coaching programs to ride the wave of economic change. It follows that highly qualified executive coaching providers are now even in greater demand.

 

The executive/leadership coaching discipline has grown considerably in the last year. 
Many organizations, who have confirmed the cost-benefits return of leadership coaching initiatives, are now building a “coaching culture" to reinforce and compliment the new personal skill sets of their leadership and management group to help them build a company to best survive and thrive in a changed economic landscape.

Case Example: Weekly 1 Hour Time-Outs by Leaders + the Recession 

With leaders trying to deal with all manner of internal and external challenges this year many of today’s senior management/leadership group seem to be too time poor to stand back and consider today's serious issues deeply and to honestly appraise their leadership.  Yes, leaders find this difficult and many also claim any time spent on such reflection is a luxury that they cannot afford. However, this is a huge mistake if they take this posture. These leaders are failing themselves, their teams and their organizations. All leaders, especially today, need to develop the discipline to engage in a weekly 1 hour time-out meeting with themselves and a leadership/executive coach. While there is no shortage of implementation skills or strategic planning training courses for today's leaders, the economic events of recent however have challenged leaders to become more flexible in their thinking and behavior, to develop better people and communication skills and become more creative and innovative.

The invaluable 'time out' from their 'game time' should be used with their coach to reflect upon their actions, what they have learnt, what they have not been doing, what more they could do and how they can achieve that end etc.

With today's deepening economic concerns business analysts have observed that Weekly 1 Hour Time-Outs by leaders have gained more currency, particularly among the growing number of beleaguered senior managers and business chiefs who have now realized that they need all the private guidance and support they can get so they can ensure their businesses and their people's future.

 

Today's new and rapidly growing professional coaching discipline primarily fits under the umbrella of the management consulting industry.
The first member group consists of large management consulting firms who predominately assist organizations in areas such as large-scale strategy, speciality industry advising and management consultation with coaching simply as an add-on service. The career-consultants within this group typically have no formal training in the use of advanced personal change coaching methodology. Another small provider group consists of the psychologist-cum-consultant working in the psychology-based management consulting companies. This group typically specializes in the supply of behavior assessments etc with coaching as an add-on service. The members of this group are typically strong in psychological theory, but weak in business and coaching experience. 

 

A third member group of consultants specializes in supplying business/leadership/executive coaching services to a growing and disparate market of small to large corporate, not-for-profit and government clients. Members of this rapidly growing, diverse larger group typically comprise boutique, small sized consulting practices whose principals are highly experienced people developers and industry professionals. This group possesses significant experience in the business domain areas in which they practice consulting and coaching...Members of this group usually call themselves consultants rather than "coaches" and are experienced professionals who have 'transitioned' from senior-level positions inside organizations. The most successful members of this group of practitioners have typically undertaken advanced-level instruction in the use of the latest psychological-based personal and organizational coaching change and learning models and tools." -Fast Company News, 2009

Globalization of Business Drives the Demand for Specialist Human Capital Development Providers who Supply Cutting-Edge, Proven People Development Coaching Technology and Practices:
As the world's individual markets continue to integrate into one global economy, more organizations are required to supplement internal talent with experienced senior executives and fast-track the development of internal executives who can operate effectively in a global economy. Today, clients are increasingly turning to specialist Human Capital Development Providers that can provide 1-to-1 and group learning and development solutions backed by expert knowledge in the application of evidenced-based, best-practice coaching methodology and tools.
-Read More
-Industry Research Paper on Coaching, 2009
 
 

 

 
 


       
Perry Zeus's and Dr Skiffington's best-selling, introductory level coaching text books
         provide the necessary basic knowledge of how professional organizational coaching
         works.  However, their "hands-on, how-to-use" course provides individual students with
         qualified practitioner certification as well as the formal structure and processes they
         need.  Individuals are taught "first-hand" by some of the world's leading master
         behavioral technicians how to successfully identify and master the use of validated
         assessment tools, techniques and processes that they require for their specific
         workplace situation and their own ongoing professional development
."
        
- The Business Journal

        "At the end of the day a professional coaching practitioner can only be as good as
          their resources and standard of learning.
"
- Management Today

         "
For the last decade BCI's Coach Training Institute has consistently developed
           remarkably successful business coaches
"
- Bulletin 
.

 

 

 

 -Internal or External Coaches ...have you got the
  right roadmap?
There is a widespread coaching and training myth that people can do anything well if they learn enough or try hard enough. Development programs that attempt to teach "steps," "habits," or "behaviors" ignore the fact that everyone's steps, habits, and behaviors are different -- and should be different if people are to best use and develop their natural talents and strengths. This outdated remedial approach often produces disappointing results. It rarely, if ever, helps the person achieve excellence, and it wastes training and development dollars. Behavior based coaching, in contrast, emphasizes the development of the individual's behavioral aspects directly impacting their talent and strengths.

   

-By sourcing a wealth of world best standard practices and information (developed by Zeus and Skiffington and others) -and as successfully used by the Institute's clients (who are some of the world's leading practitioners of coaching -from many Fortune 500 coaching departments to the top independent international coaching groups) -you can ensure you are on the proven path to obtaining successful long-term outcomes..

 
Employ Scientifically-Based Practices:
"The purpose of coaching is to produce behavioral
  change and growth in the coachee for the economic
  benefit of the client
." 

- Harvard Business Report

"Coaching must be founded on solid psychological
  theory and evidence-based practice
.
- Harvard Medical School -Dept. of Continuing Education


  
"
I think the great thing about the
    Institute's professional development
    course is that it's all grounded in 
    validated scientific processes that
    have been consistently proven to
    produce successful, measurable
    results in the workplace.
  
     -Bill Harrison, Director of Professional
      Development, Office of Education. WA
 

 -Today, the demand for industry and research proven practice for achieving behavioral change affects all coaches and has become the focal point for industry discussions concerning coach certification standards, coach standards of practice and the measurement of coaching outcome results.
 
 First Law of Professional Coaching:
    Coaching = Achieving SUSTAINABLE, MEASURABLE CHANGE
   Change = BEHAVIOR
   Behavioral Change = Can only be obtained through the use and mastery of TOOLS,
          TECHNIQUES and PROCESSES  that have a basis in the behavioral sciences

The Three Critical Abilities -a coach requires to create a successful development plan for an
   executive

        
The ability to locate, assess and measure the appropriate behavioral aspects impacting upon a
                personal/professional (learning or development) change initiative or the performance of a specific
                professional skill set to be enhanced. 

        
The ability to translate behavioral feedback into an action plan. 
        
And, the ability to determine the relationship between the personal behavior of the individual and the
                organizational and business context in which the executive operates.

Use empirically proven methodology
-to obtain statistically proven Value-Added Results


-This decade's rapid development of coaching technology has now given rise to third generation coaching.

Third generation coaching
Third generation coaching harnesses and disseminates the advanced learning and skills of the coaching practitioner. A highly trained practitioner with a large toolkit of coaching tools and techniques is now a vital, proven human-asset builder to an organization. This highly skilled people developer has also been trained to realize the maximum benefits of the coaching investment to the benefit of the organization and its people.

 
Third generation coaching employs a wide range of validated behavior based coaching models and tools and goes well beyond the "accountability"/ outdated, deficit-based models, which basically involves goals setting, action planning and relying on the coachees' commitment and motivation to move forward. Instead, behavior based coaching practitioners only use validated behavioral change techniques (grounded in a solid evidence base and industry best practice) to insure that goals are achieved and changes sustained. These include strategies to assess and manage the beliefs, motivation, values, emotions, feelings, attitudes and sentiments of not only the coachee but the coach (a key component for the success of any coaching intervention).
 
Organizational users of third generation coaching learn with their coaches as they initiate change and transformation, utilizing coaching to its maximum benefit. This critical recent shift from the traditional forms of coaching has largely come about as the major purchasers of coaching (Human Resource and L & D departments etc) now recognize the many benefits of having access to highly skilled pool of qualified people developers (internal and external) who are trained to use cutting-edge coaching technology and world-best industry practice.

                "The behavior based coaching model, pioneered over the last decade by Zeus and Skiffington
                    integrates the most advanced research on adult development and human systems theory into an
                 
  elegantly simple and highly effective validated coaching process." 
                   
-ICAA -Center for International Education -Report.2009

Behavior Based Coaching -A Definition:
Principles of behavior based coaching ('behavior' derived from the term 'behavioral' sciences and not the limiting theory of behaviorism or behavioral psychology) have developed over recent years from the fields of evidence based psychology and validated and proven organizational change principles.

                     "A structured, process-driven relationship between a certified professional (for example a
                      Certified Master Coach, who has been certified by the Behavioral Coaching Institute -an acknowledged
                      international authority in the field) and an individual which includes; assessment and using
                      coaching models, tools and techniques (that have scientific reliability and validity) to assist them
                      to develop competencies and remove blocks to achieve positive and sustainable changes in their
                      professional and personal life
.
                     
-'Behavioral Coaching' -McGraw-Hill Education

   Behavior = A person's actions (what people do or say).

  
Coaching at Work = By positively changing an individual's behavior the
                                   organization as a whole will benefit as the individual
                                   increases his or her effectiveness.

- Today any organization to survive and thrive must learn to change with the market and times. If we are to have learning organizations, we must have learning executives. Learning refers to any change in behavior. Organizational Behavior (first seen as actions) is the sum of professional skills affected by personal skills and behavioral aspects such as; beliefs, values, attitudes, motivation, thoughts, and unconscious drives. Coaching is now recognized as the critical platform for successful organizational change and learning initiatives.

Recent studies have revealed the greatest challenge to any organization is to change people's behavior. Of recent years there has been a growing demand from people developers and their clients for a coaching model based on scientifically validated methodologies.

Behavior is learned. Behavior is not a person's innate Personality:

Behavior has a discernible and communicable structure based on our internal state (our senses reacting to our environment --experiences and influences). People exhibit their internal state through their actions (what we do or say). Because our behavior can be codified, a person can be successfully coached to acquire a skill from another person.

Behavior based coaching was first employed in sports, work safety, the military, health and education. Behavior based coaching integrates research from many disciplines. It incorporates knowledge from psychology (behavioral, clinical, social, developmental, industrial and organizational), systems theories, philosophy, education and the management and leadership fields.

Too many change and/or learning interventions fail to stand the test of time and the physical and psychological pressures of 'the real world'. To change/learn, people need to embed new insights into deeper, often automatic, thinking processes. This requires them to attend to how they think as well as what they think. To change, people need to turn thought into action. Without clear practical steps for doing this, and practice, old habits soon reassert themselves. Learning will only last if the underlying emotional commitment is there - 'do I really want to change?' As people engage with new learning we need to ask them to listen to their emotions and look at their attitudes, beliefs and values.

All coaches do not have to be psychologists and nor are most psychologists suitable to become coaches. However, coaching is change and change is a psychological process. A successful, professional coach has to understand, be confident and competent in the psychological aspects of coaching and a master in the use of a range of behavioral change techniques. To do so requires personalized training and supervision by an appropriately trained clinician and experienced practitioner in the use and mastery of psychological-based tools that bring about genuine, lasting, measurable results. Business clients understand the language of figures and the bottom-line and will accept nothing less than statistical proof of change and new learning as well as anecdotal evidence.

The Behavioral Coaching Institute's regional faculty members are all internationally recognized educators in the behavioral sciences, are acclaimed thought leaders in the field of workplace coaching and, have extensive experience in training and developing the world's top coaches around the globe. The Faculty members are also subject-matter experts in the applied and practical science of human performance enhancement, learning and change (Coaching at Work). 

Select course participants are trained by the Institute's Faculty in the use of proven behavioral science-practitioner models that are easily and successfully applied in executive, business and personal coaching practices. This unique, accelerated learning program provides qualified individuals with a solid working application in the use of fundamental and advanced applied coaching skills and business practice.

                    "Behavior change and strategy realization are the two primary desired results of business
                     coaching..Behavior change means that when specific behaviors are identified, examined and modified,
                     coaches help executives change to be more effective. Strategy realization means that the executive
                     needs guidance in clarifying the business strategy to help the business achieve financial, customer
                     or organization goals."

                    
-'
Professor D. Ulrich at the Ross School of Business, University of Michigan.

 


 - Some differences between Behavior based Coaching and "traditional coaching":

             "Executives should seek coaching when they feel that a change in behavior can make a difference
               in their own success or the success of their team or organization."
-Harvard Business Report

All people and systems are dynamic -changing throughout time.

For people to grow they have to do different things, change certain habits and that means a change in their behavior. Without that nothing changes.

Growth is a type of change and a lifelong personal (micro) and organizational (macro) process. Growth occurs by adding new content and organizing old content. Whatever the driving force, when companies are attempting to grow and develop and keep pace with a changing marketplace, any successful outcome requires an ongoing process that alters the way people interact with the market, perform their jobs and relate to each other. Organizations must also ensure that individual and organizational behavior are aligned with business strategy. These specific behavioral requirements are the capabilities and skill sets required to achieve individual positional and overall corporate success.

Behavior based coaching goes well beyond the "accountability" model, which basically involves goals setting, action planning and relying on coachees' commitment and motivation to move forward. Instead, it employs validated behavioral change techniques to insure that goals are achieved and changes sustained. These include strategies to assess and manage thoughts, feelings and behaviors.

 
Behavior based Coaching clearly differs from outdated, deficit-based models of coaching, that situate coaching in a performance counselling paradigm. It is not a manipulative technique to increase short term performance and productivity.
 
Traditional coaching models typically focus on extrinsic motivational factors, such as demands of the workplace and performance rewards. Behavior based coaching explores the individual's values and works on the premise that real motivation and change are situated in the individual's intrinsic motivation.
 
Traditional coaching models pay little attention to unconscious forces within the individual and the organization. Behavior based coaching highlights the importance of unconscious elements and offers guidelines for coaches to explore and work with resistance and psychological defense mechanisms.
 
Unlike many traditional coaching models, behavior based coaching does not explain an individual's behavior purely in relation to her or his personality profile. Instead, it recognizes and assesses environmental factors such as culture, values and organizational and team dynamics. Behavior based coaching acknowledges that organizations are socially constructed and it provides guidelines for coaches to explore culture and to recognize and manage forces of resistance.  Read more...

Summary:
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The Behavior Based Coaching Model is a basic, validated platform of practice informed by the behavioral sciences as regards the laws of change and learning and incorporates best practices from a range of disciplines. The seven step process (client education, data collection, planning, behavioral change, measurement, evaluation and maintenance), the four different stages of change in the coaching process and the five forms of coaching (coaching education, skills coaching, rehearsal coaching, performance coaching and self-coaching) form the basis of the model. This flexible, easily learnt model is then tailored by the coach to fit the specific needs of the coachee. 

 


Session

Coaching clients are entitled to information that better enables them to discriminate effective from ineffective coaching practices and confirmation that "certified practitioners" have a genuine, demonstrated expertise in their area of speciality. Practitioners are also entitled to validated coaching technology and a set of best practice standards that better enables them to develop and judge their own work and manage their professional development.

Coaching Technology (CT) is a scientific, systematic and systemic approach to the structure of coaching using a wide range of evidence-based, validated tools, techniques, interventions, protocols, templates and models that are drawn and developed from many disciplines and fields of learning such as the behavioral sciences. CT is the 'science of coaching'. The 'art of coaching' is achieved through systematic practice and mastery of the science -after completing personalized training in the selection and use of the technology and follow-on mentorship by an experienced practitioner, credentialed educator and scientist (clinical psychologist etc).

"Zeus and Skiffington are one of the world's foremost authorities in evidence-based coaching
 and their Institute is without doubt the world's leading supplier of coaching technology
 ...producing a body of knowledge far greater than anyone in the coaching industry."
 
-HR Monthly 2009
 

UPDATE: Coaching as a Profit Making Unit in Organizations: 
 
Traditionally, professional development is viewed as an expense.
Businesses traditionally view management and leadership training as something separate from their main business and are unable to measure tangible returns on their investment. However, 21st century behavior based coaching compared to traditional training initiatives, can operate as a business unit: a profit centre that is accountable to business performance.
 
Behavior based coaching can uniquely affect positive behavioral change impacting business results.
Only behavior based coaching can have a positive effect on valued behaviors e.g; leadership behaviors which positively influence outcomes such as employee commitment, engagement and organisational climate, which directly affect performance and productivity levels associated with superior business performance.</